Support

What types of audio products do you offer?

At Acoustic Professor Technology, we specialize in high-quality audio solutions. Our product range includes powerful woofers and compact mini speakers designed to enhance your listening experience, whether you're a casual listener or an audio enthusiast.

How can I choose the right speaker for my needs?

Choosing the right speaker depends on your listening preferences and the space you have. If you enjoy deep bass and powerful sound, our woofers are a great choice. For portability and convenience, our mini speakers are perfect for on-the-go listening. Feel free to reach out to our customer service team for personalized recommendations!

Do you offer any warranties on your products?

Yes, we stand by the quality of our products. Each purchase comes with a warranty that covers manufacturing defects. For specific warranty details, please refer to the product description or contact our support team.

What is your return policy?

Your satisfaction is important to us! If you're not completely happy with your purchase, you can return it within a specified period for a full refund or exchange. Please check our return policy for more details on eligibility and the return process.

How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help! You can reach us via email or through our contact form on the website. We aim to respond to all inquiries promptly.

Do you ship internationally?

Yes, we are excited to offer international shipping! Please check our shipping policy for more information on shipping rates and delivery times to your location.

How do I care for my audio products?

To ensure the longevity of your audio products, we recommend keeping them clean and storing them in a dry place. Avoid exposing them to extreme temperatures or moisture. For specific care instructions, please refer to the product manual included with your purchase.

Can I track my order?

Absolutely! Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment until it arrives at your doorstep.