Improve your audio experience by solving common speaker usage problems

In the pursuit of high-quality audio enjoyment today, the speaker as a key equipment for sound output, its performance and use directly affect the user's hearing experience. In order to help the majority of users better understand and solve the problems that may be encountered in the use of speakers, we have specially compiled a series of solutions to common problems, aiming to improve the quality of audio enjoyment for every user.

1. The sound is distorted or intermittent

Sound distortion or staccato is usually related to audio signal interference, connection problems, or failures of the speaker itself.

Solution:

Check the connection: Ensure that the cable between the speaker and the audio source (such as a computer, mobile phone, sound system, etc.) is stable and not loose, and try to replace the cable to eliminate the cable problem.

Away from interference sources: Keep the speaker away from other electronic devices, such as routers and microwave ovens, which may cause electromagnetic interference.

Adjust the volume: Too high or too low a volume setting can cause sound distortion, adjust the volume to the appropriate level.

Check speaker Settings: On some devices, adjusting the equalizer Settings or turning off sound enhancement may help improve sound quality.

2. Silent output

Silent problems can arise from power failure, incorrect volume Settings, or damaged speakers.

Solution:

Check the power supply: Make sure the speaker is properly powered on and switched on.

Volume check: Check the volume Settings of all relevant devices to ensure that the speaker volume is not set to the lowest or muted state.

Device compatibility: Confirm that the speaker is compatible with the audio source device, and consult the product manual or contact customer service if necessary.

Restart the device: Sometimes a simple restart of the speaker or audio source device can solve the problem.

3. The Bluetooth connection is unstable

Bluetooth connection instability may be caused by too far away, interference from other Bluetooth devices, or software problems.

Solution:

Shorten the distance: Ensure that the distance between the speaker and the Bluetooth device is within the effective range (usually no more than 10 meters).

Clear interference: Turn off other unnecessary Bluetooth devices nearby to reduce signal interference.

Update software: Check and update firmware or drivers for speakers and Bluetooth devices to the latest version.

Reset Bluetooth Settings: Try resetting Bluetooth Settings on your device to repair the speakers.

4. Poor sound quality

Poor sound quality can be related to audio file quality, speaker location, or room acoustic environment.

Solution:

Improve audio source quality: Use high-quality audio files or streaming services to avoid over-compression of audio content.

Optimize placement: Place speakers in a symmetrical position in the room, avoiding near walls or corners to reduce sound reflection.

Adjust room acoustics: Use sound-absorbing materials or furniture layout to improve room acoustics and improve sound clarity.

We know that quality audio experience is the pursuit of every user. Therefore, we are committed to continuously focusing on and optimizing the performance of our speakers, while providing detailed user guides and customer service to ensure that every user can enjoy the best sound. If you encounter any other problems during use, please feel free to contact our customer service team, we will be happy to help you.